Independent living

Why Using a Senior Move Manager Makes Sense

In our previous article, The Difference Between Downsizing and Moving, we discussed how downsizing can be more challenging than a regular move. Using a senior move manager who, unlike a traditional mover, is trained and equipped to deal with these challenges can make a difficult transition easier.

With the gentle and expert guidance of an experienced SMM, older adults and families make the tough decisions without the emotional and physical distress that can follow. As a result, older adults and their families avoid the costly mistakes and disputes that often accompany such major life transitions.

The job of a regular moving company is to get everything from Point A to Point B, and reputable movers do a great job of accomplishing this quickly and safely. Senior move managers (SMMs) don’t just move a person’s belongings from one place to another. They provide a multi-faceted approach to the move process, from space planning in the beginning to post-move support and advocacy. Their oversight minimizes the chaos and stress associated with moving by addressing all aspects of the move process. SMMs are responsible for creating and executing a seamless action plan, customized to the client’s wishes. 

 

When a senior move manager is tasked with packing up a home, they do not pack just pack everything in sight and relocate them to the new residence. They ensure items are packed and distributed according to the family’s wishes. Each item in the home is designated to be moved with the older adult, distributed to a family member, sold at auction, donated or discarded. The person who is relocating will find themselves in their new location only with the belongings they wanted to take, not whatever was in the house. The previous home is cleaned and ready to be sold or occupied by another family member.

Because most senior moves involve downsizing, SMMs assess the new space before any items are moved to ensure everything that is moved will fit and be functional. They generally do not move their clients’ possessions themselves, but they contract with movers they trust and have worked with before, and they oversee the entire move. Once everything has been relocated, senior move managers do not simply leave it all or just empty the boxes the regular moving company has transported, they do a full unpack and resettle, paying close attention to detail to make the new residence feel as much like home as possible, creating a better environment for the older adult’s physical and cognitive health. 

Estate sale or auction services offered by many senior move managers turn unwanted items into income that can offset the cost of the move. This additional service prevents family members from having to sell items online or at garage sales and gives them more time to spend with their loved ones. SMMs handle the sale and distribution of the items as well as the collection of the proceeds when the sale is complete.

Senior move managers become extended family to the older adult and their families as they help navigate the unfamiliar territory of downsizing and moving. They advocate on behalf of their clients when others can’t or won’t. As members of the business community, SMMs have a network of trusted experts they share with their clients, including realtors and elder care attorneys. They can also offer insight on local senior living options such as 55-and-older communities and assisted living facilities.

Using a senior move manager who is a member of the National Association of Senior Move Managers ensures not only that your belongings will be relocated, but that your move is being overseen by a qualified, caring, ethical individual who understands your situation and will make the best decisions for you and your family.

Listen and Read

I love this business and industry, so when I was given the chance to sit down and talk about it with a news reporter, I excitedly agreed and then counted down until interview day. I was contacted by Bryan Burke at The River City News to make a stop by their Covington office to not only talk about reSettled Life and the senior move industry for a written article, but to do so in a podcast setting, to be published alongside the written piece. It was a first time experience for me, sitting with a headset on, in front of a real radio microphone, and talking about this business that I have such a passion for. It was a fun and easy conversation with Bryan and I love the finished product! So, please take a few minutes to listen to the podcast and read his article. You might find out some things about me and the senior move industry that you didn't know and in turn find that reSettled Life is a company that can help you or someone you know now or in the future!

In A Bind

One of the most interesting parts of being a Senior Move Manager is that no two clients or moves are the same. You never know what services a client will need, what they will find value in, and the timeframe you are working with. Some moves are planned out months in advance, yet others you have just days to make it all happen. Each job, though, is an adventure and this week's was no exception, yet at the end of the job, it was rewarding both professionally and personally.

I was hired by a couple who were in a bind. Both husband and wife, Mr. and Mrs. J, are in their 80s and he had just been released from a stay in the hospital and rehab. He could no longer stay at his previous residence and she was scrambling to find him a new place to live, along with figuring out how to make it all happen on such short notice. She was overwhelmed and stressed. She had found him a new senior community to move into, but had no way of handling the transition, as her health was frail and there was no other family to take on the task and it needed to be done in 4 day. So, she called me. 

After speaking with Mrs.J and finding out the specifics, I went into action mode. This is who I am, I get things done. If I don't know how to do something, I work diligently until I figure it out. I organize, I plan, I execute. By the end of that day, I had a plan in place, with every piece of the puzzle figured out and Mrs. J was relieved to know that the transition was under way, with her not having to worry any longer on how it was going to happen. 

Pack Day arrived the following morning and my team and I went to work at carefully packing and preparing for the move. We worked hard to ensure everything was in place and ready for move day. By the time we left, boxes were sealed and every drawer was empty and ready for the movers. 

Move Day was exciting! The movers arrived promptly and worked efficiently to get the truck loaded. Once we arrived at the new community, it was time to get to work to unpack and "resettle" Mr. J. The couple had already arrived earlier in the day and were able to sit and relax as my team and I unloaded. We unpacked every box and organized as we put things away. The linen pantry, dresser, and closet were filled with Mr. J's belongings. We carefully made the bed and placed all of his personal pictures and items in the exact locations they were in at his former residence. We wanted this to feel like home. When Mr. and Mrs. J were escorted to his new home, there were smiles and words of gratitude. What had seemed like an insurmountable job had been handled with ease and compassion. Mrs. J told me that she was so blessed by the services we offered and that it was such a needed business. 

There's more to this company, for me, than just receiving a paycheck. It's about helping others and providing something that they need. It's about giving someone else, that is overwhelmed, the feeling that everything is going to be okay. There is peace and joy in that feeling and I love giving and receiving those blessings.